Online Returns Policy (India only)
We totally understand that sometimes things just don't work out, and we've got you covered!
If the item is still in its original condition, you can take advantage of our free return process, outlined below. Rest assured, these policies do not affect your statutory rights.
- Our Returns Period is 7 days from the day you receive your order to return it for a refund to your original payment method. Items returned outside of the 7-days will be sent back to you.
- Exchanges: We do not facilitate exchanges for online orders returned to our online store. Customer may place a new order for different size/color of the same article purchased, while we rest assure that the refund of your order will be processed in shortest manner of time.
- Garment Condition: Returned Items must be unworn/unused condition, exactly as you received them, complete with their original packaging, tags, and labels attached.
- Cross Border Returns: Returns can only be processed in a location that trades in the same currency.
- Faulty Items: It's worth mentioning that any faulty items sent back to us will undergo an inspection to verify a manufacturing fault.
- Cancellation: If the order is picked up by our delivery partners then the said order will be ineligible for cancellation.
- Repetitive Returns: We offer a flexible returns policy to make your online shopping experience even easier. We actively track customer return patterns, and any unusual or frequent return activity may be identified and, at our discretion, could result in refusal of returns or the closure of your Bodasottle account.
